Usability

I predicted in June, 2014 that the “Green Line” – the light-rail between downtown Minneapolis and downtown Saint Paul – would kill three people and account for a dozen vehicle accidents in its first year.  It turned out to be two dead, I’m not sure how many vehicle accidents – and even more injured pedestrians than I’d figured.

Partly because the pedestrian “interface” for the Green Line stations and right of way is a complete joke.

And now, a reporter is talking about it – and I suspect the PiPress’ Maja Beckstrom is thankful she can talk about it.  She relates the story of a recent close call, at University and Raymond:

Until now, I’d assumed that the people who have been hit by light rail in the Twin Cities were wearing ear buds and spacing out. I figured they were the kind of people who strolled straight down the rails and on the shoulders of busy streets, who crossed against red lights and took chances. Now I wonder if they were just like me, a bit confused and in a very wrong place at the wrong time.

I’m a regular bus commuter and no stranger to public transit, but I’d ridden light rail only once before. I decided at the last minute to catch it to work in downtown St. Paul. I was by Raymond Avenue dropping off a kid at summer camp, so I parked my car on a side street and walked down to University Avenue, where I could see the Raymond Avenue Station to my left halfway down the block. The pedestrian light turned green, and I walked across University’s westbound traffic lane. I figured there would be a sidewalk running up the middle of the street from the intersection to the station. Makes sense, right?

And I’m not the only one:

[The Transit cops who yelled at her after her close call] told me about the two people who have been hit and killed on the Green Line. They told me about a woman who was standing between train lines who was knocked by one train toward another oncoming train and who survived only because the fast-thinking driver of the oncoming train sped up so she fell into the side of the train rather than into its path. I later looked up the statistics. Eight pedestrians have been struck since testing began in January 2014 on the Green Line between downtown Minneapolis and St. Paul.

“In your defense, that intersection isn’t well designed,” one cop finally conceded, as he mellowed in the face of my contrite confession. “People get confused.”

In my day job, I try to design things to make sense for real people.  And the design of the Central Corridor’s stations astounds me.

Yet again – big government at work.

9 thoughts on “Usability

  1. You are so judgmental, Merg. The way you talk, you’d think that people had been putting trolleys in at grade level for over a century, and ought to have things like this figured out by now. You need to get it through your thick skull that this is state of the art 19th century technology, and we’re going to need some time to iron the wrinkles out. And a few billion bucks, of course.

  2. An article last week in the Strib described how the “walk” lights on University don’t allow pedestrians enough time to get across the busy street, and so many are taking “refuge” in the middle of the road, between the tracks. Most of the commenters on the article seemed to be of the opinion that the problem was a lack of intelligence in the pedestrians, not a failure in the design. It’s too bad there weren’t less busy streets running East-West that could have been used for the rail, or a reliable express bus service for shuttling people between the down-towns.

  3. I think that the Met Council morons should be forced to get across those intersections.

    Oh, wait! What the hell am I thinking? 90% of them could get smacked by a car and/or train and they still wouldn’t see any problem!

  4. “You need to get it through your thick skull that this is state of the art 19th century technology”
    And they say it’s Conservative’s who stand athwart history yelling stop.

  5. “Raymond and University” and “Summer Camp” are two things that don’t usually go together.

  6. They’re NOT deaths, Merg, they’re just post-natal abortions of clumps of cells! Nothing to see here.

  7. Pingback: It’s Transit Memorial Day | Shot in the Dark

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.