I work in the software business.
And among people who work in the business, the word was going around well over a year ago; “MNSure” was going to be a Bulgarian Goat Rodeo. At the very least.
The word was more than right; in fact, according to Deloitte Consulting, it sailed past Bulgarian Goat Rodeo, and is more of a Hungarian Cluster Cuddle.
This is the point of the blog post where I’d find one or more excerpts from the report that summed up what a complete FUBAR the whole project has been.
But there is just too much in the report. If I quoted everything damning in Deloitte’s report, I’d be driving a tank over the “Fair Use” laws.
So I urge you to read it.
(Remembring, of course, that Deloitte was one of the firms that was beaten out by “Maximus”, the firm that actually “built” MNSure. Now, a smart state government IT operation would have engaged Deloitte as a disinterested third party to serve as a reviewer on the condition that they not bid for re-development work, to avoid conflict of interest. I don’t actually know if the state was that smart. Any bets?)
But in any case, read it. And then take a look at the Strib’s piece on the subject, which carries nothing but the
Messinger Dayton administration’s spin on the top-level issues.