Joe Doakes from Como Park emails:
I get calls from people wanting to know how to fix problems with real estate title documents, almost always sound like 20-something women, who treat commas as question marks with a rising voice inflection. It’s painful to listen long enough that I can give the obvious answer.
“Hi. My name is Kelli? From Big Title Company? I just have a quick question and I’m hoping you can help me.”
“We have this customer? And she got married? And changed her name? But she used her old name on the documents and the County won’t accept them for recording because the name doesn’t match.”
“So how do we fix that?”
“Throw them away and start over. Do it right this time.”
Maybe the hesitancy is a generational thing, afraid to make a statement that someone might pounce on as offensive? I don’t notice it with male callers or older women.
I don’t know.
But I do know the Millennial generation is on track to replace the Baby Boomers as the most overanalyzed, overhyped generation in history.