Joe Doakes from Como Park emails:
Tone from the top.
Everybody who deals with a giant organization knows what issues management is focused on, and what issues management doesn’t care about. You might get by doing as little as 15 minutes of useful work in any given week; but God help you if you forget to submit your TPS report. The rental housing inspector doesn’t care if the ceiling is falling down as long as the window latches work.
Nobody got orders to commit a massacre. They didn’t need no stinking orders. They knew what management wanted, without being told. That’s why leadership matters, to set the right tone so subordinates do the right thing without being told.
That’s why The Empty Chair is such a problem.
I also think it’s basic human behavior in organizations; absent authority, the best and worst in the employees comes out.
Unfortunately, with government, “the best” is “no harm is done”, which is what’s supposed to happen anyway; it doesn’t make headlines.
And the worst? Well, that doesn’t make headlines either – provided a Democrat is in office.
But you get what I’m saying.